Legal
Refunds & cancellation
Last updated 7 August 2026
Cancelling
Cancel whenever you like, from your own dashboard or by emailing us. No notice
period, no exit fee, no conversation required.
What gets refunded
- Monthly fee (₹199): cancel and you are not billed again. The
current month is not pro-rated — the service runs to the end of the period you
already paid for.
- Setup fee (₹999): refundable in full within 14 days
of signing up, if you have not enabled live trading. It covers provisioning work
that has been done by then, so beyond 14 days or after going live it is not
refundable.
- If we end the service for our own reasons, we refund the unused
portion of everything you have prepaid, including the setup fee on a pro-rata basis.
What is never refundable
Trading losses. We take no share of your profits and we bear no
share of your losses — that is the whole shape of the arrangement. A losing month is
not grounds for a refund of fees, and a winning month does not cost you extra.
What happens to your positions
Cancelling stops the software. It does not sell anything.
- New entries stop immediately. Existing stop-losses keep being
managed for as long as the service is running, because abandoning open positions
unmanaged would be worse than continuing briefly.
- Closing positions is your call, not ours. You can ask the desk
to close everything, or leave the holdings and manage them yourself in your broker
terminal. We will never liquidate your portfolio on our own initiative — crystallising
your losses because you cancelled is not our decision to make.
- Anything still open stays yours, in your own account, exactly
as it was.
What happens to your data
Within one business day of cancelling:
- We export your full record — trades, positions, daily reports, statements — as
CSV and JSON, and send it to you.
- We stop your desk and remove its credentials from our systems.
- Your data is archived rather than immediately deleted (see
privacy), and you can request full deletion after the
retention period.
Please then revoke our access from your broker and rotate any API keys you
issued to us. That is what makes the exit complete, and it is something only
you can do — which is deliberate.
How refunds are paid
To the original payment method, normally within 7-10 working days of approval.
Contact
adventuressmalik@gmail.com